Refund Policy
We are committed to ensuring customer satisfaction. Please read our refund policy carefully.
Refund Eligibility
- Refunds are only applicable for products that arrive damaged or incorrect.
- Refund requests must be made within 7 days of receiving the product.
Refund Process
- Contact us at contact@kpl.yogtirthayurveda.in with your order details and photos of the damaged or incorrect item.
- Once approved, we will initiate the refund to your original payment method.
- Refund processing may take 5-10 business days depending on your payment provider.
Non-Refundable Items
- Used or opened products.
- Products damaged due to mishandling by the customer.
- Shipping fees are non-refundable.
Exchanges
We currently do not offer exchanges. However, you may return an eligible item for a refund and place a new order.
For any queries, feel free to contact us at contact@kpl.yogtirthayurveda.in.