At Kapali Organic, we value your trust and work hard to deliver your orders safely and on time. Please read our shipping policy carefully.
Order Processing
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Timeline
Within India: Standard delivery time is 3-7 business days, depending on your location.
Remote Areas: Delivery may take 7-10 business days.
Once your order is shipped, you will receive a tracking ID via email/WhatsApp.
Shipping Charges
Free shipping on all orders above ₹499.
A standard shipping fee of ₹49 applies to orders below ₹499.
Delivery Partners
We use trusted courier services to ensure timely and safe delivery. In some cases, we may ship through India Post or other local delivery partners for remote areas.
Order Tracking
You can track your order using the tracking ID shared on your registered email/WhatsApp.
Delays & Issues
Sometimes, delivery may be delayed due to unforeseen reasons like weather, strikes, or courier issues.
If your order is delayed beyond the promised time, please contact us at: 📧 contact@kapaliorganic.com 📞 +91-9991073955
Damaged or Wrong Products
If you receive a damaged, defective, or wrong product, please inform us within 48 hours of delivery with photo proof.
We will arrange for a replacement or refund as per our Return & Refund Policy.
